Software services include application software
programming services, computer program (software) development, computer
software support services and web design services. Software service companies’
document, design, create, test and maintain applications, using a planned and
structured process.
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the report at
The
market is valued at $843 billion in 2017 as the IoT technology adoption by
manufacturing and transportation service companies is driving the software and
BPO services market. IoT is a network of physical objects such as devices,
vehicles, buildings and other items which are embedded with electronics,
software, sensors and network connectivity enable these objects to collect and
exchange data.
The
market in the report is segmented into: CRM BPO, infrastructure software, HRO
BPO, application software and other BPO services.
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The USA was the largest
country in the software and BPO services market in 2017, accounting for
one-fifth of the market share followed by China and Germany.
The top five competitors in the market
made up around one-sixth of the total market in 2017. IBM was the largest
competitor, followed by Fujitsu, HPE, SAP and Accenture. International Business
Machines Corporation (IBM) is an American multinational technology and
consulting corporation with headquarters in Armonk, New York. The core business
involves solutions which include implementation, cloud and cognitive services,
enterprise systems and other software services.
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